Frequently Asked Questions

What does NEX3D USA sell?

Shop 3D printers, filament, AMS systems, parts and accessories at us.nex3d.com. Prices are shown in US dollars. Each product page shows available configurations and current availability.

How long does delivery take?

Typical delivery is 3–5 business days for available items. This is an estimate, not a guaranteed arrival date. Your destination and order contents can affect delivery. See our shipping policy for rates and exclusions.

Can I return an unopened item?

Unopened items can be requested for return within 30 days of delivery. Please contact us before sending anything back. See our return policy for the process.

How do I check compatibility?

Check the printer model, part number, material requirements and included accessories on the product page. If you are unsure, contact us with your printer model and the product you are considering.

Where do I shop in Canada?

For Canadian orders and pricing, visit NEX3D Canada.